Session expired
Symptom
When you perform an action, Studio takes you to the sign-in screen. Anything you had not saved is lost. If you try to sign in again and see "No pudimos iniciar tu sesión. Asegúrate de que tu navegador acepte cookies y vuelve a intentar" (We could not sign you in. Make sure your browser accepts cookies and try again), the browser is blocking the session cookie.
Cause
The session expired or the browser stopped sending the session cookie (cookies cleared, private mode, a blocker).
How to confirm it
Sign in again. If it happens again within minutes, the problem is the browser, not the session.
Solution
- Sign in again.
- If it happens again, allow cookies for the Studio domain and disable blockers on that site.
- Save often in the workflow editor: the draft is saved separately from the published version.
- If you were signed out of all your devices at once, someone used Cerrar sesión (Sign out) in Mi Cuenta > Seguridad (My Account > Security), which signs out on all devices; sign in again.