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The lab cannot be created: it exceeds the quota

Symptom​

When you confirm Nuevo laboratorio (New lab), you see "No hay capacidad disponible ahora mismo para esta talla o recursos" (There is no capacity available right now for this size or resources) or "Esa talla o combinación de recursos no está permitida por la política del workspace" (That size or combination of resources is not allowed by the workspace policy).

Cause​

The first one: the Client does not have free what the size requires (usually GPU memory). The second one: the custom resources exceed the allowed maximum or request a combination that is not authorized.

How to confirm it​

An administrator can see Disponible (Available) in Infraestructura > Panel (Infrastructure > Dashboard). Compare it with the size's VRAM. For the second case, check the "Máximo" (Maximum) that each form field shows.

Solution​

  1. Choose a smaller size or lower the custom resources.
  2. Ask the owners of inactive labs to stop or delete them; the capacity is released immediately.
  3. If the Client needs more capacity permanently, the administrator arranges it with Saptiva.

Next step​